The staff is polite and hardworking, but because the store accepts so many people, the staff cannot handle everyone. Even though we had reservation, it took us almost 1 hour and a half to get ready, but not because the process is complicated, but because we waited our turn all this time. So a lot of our time was wasted.
The girls don't help you chose your kimono and obi. They do not have the time. They leave you alone to chose whatever. It would be helpful to advise you, because not everyone knows how to match a kimono and an obi.
Also, because for every step there is a different girl to handle you, I think they do not communicate well want the client wants.
For example, I didn't want the obi to be tied in a bow way, so I chose a different way. But the other girl who tied my obi didn't know, and didn't asked me, so she tied it in a bow way.
Plus I felt like they always try to make you pay extra for every little thing.
Overall I liked my kimono, and I felt very beautiful, but I didn't like the obi that I chose, and how expensive everything was in the end.
2024/03/20
MC先生
综合评价5
客户服务
敷料
头发
體驗很好~
2024/03/20
秒先生
综合评价5
客户服务
敷料
头发
めっちゃ可愛い着物きれました!!
2024/03/20
DJ先生
综合评价5
客户服务
敷料
头发
Had an amazing experience! Do recommend!
2024/03/19
A先生
综合评价5
客户服务
敷料
头发
Good service!
2024/03/19
U先生
综合评价5
客户服务
敷料
头发
髪の毛のセットも丁寧にしていただいて満足ですありがとうございました^_^
2024/03/19
G先生
综合评价4.7
客户服务
敷料
头发
基本的には丁寧な接客で良かったですが、予約して行ったのに少し待たされてしまったのが残念でした。
2024/03/19
CD先生
综合评价5
客户服务
敷料
头发
very helpful and attentive staff! would definitely recommend